Returns:

We want you to be delighted with the products we provide, but if for any reason you are not completely satisfied with any product you order from us, simply return it to us within 7 days of receipt. We will be happy to refund, exchange or issue a voucher to spend with us on a future occasion, provided the product has not been worn and is returned in its original condition with its original packaging and receipt.

Please note:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you obtain a free proof of postage from the Post Office and send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility.

Please return the goods together with the original receipt to:-

Shoes Glorious Shoes Limited, 21 Pilsdon Drive, Poole, BH17 9EJ

Faulty Goods

If, after purchase, any product fails to give reasonable wear due to either defective workmanship or materials, please contact Customer Services quoting your order number, name and address, details of the product and reason for the return. We should be able to replace, repair, or refund all or part of the purchase price. This does not affect your statutory rights.

Order Cancellation

Under the Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing up to 7 days from the date of receipt of your goods. You must immediately return the goods at your own cost and claim a refund of the goods within the statutory period. Goods must be returned in their original condition with their original packaging and receipt.